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Technical Services Engineer

Overview
PURPOSE
Assist the assigned sales force in providing technical and marketing services for customers and monitoring the quality of LafargeHolcim products.
Responsibilities
KEY RESPONSIBILITIES
Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
Support customers in development of marketing strategies for cementitious products.
Work with customers and LafargeHolcim personnel in cement and concrete analysis, promotional activities and training.
Troubleshoot and handle customer quality-related complaints.
Support market managers on technical issues related to marketing multiple product lines.
Develop a strong contact base with customers, DOTs, trade associates, architects, engineers and public affairs.
Take a lead role in quality council activities.
Other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Required Education: Bachelor's/Undergraduate Degree
Field of Study Preferred: Engineering or Technical Degree
Required Work Experience:
5 years of experience in concrete or construction related field preferred.
Excellent understanding of the cement industry and well versed in the uses of admixtures (chemical and mineral).
Sales promotion experience or training.
Travel Requirements: 20%-40%
Additional Requirements:
Experience calling on DOTs, engineering and architectural firms.
Knowledge of pipe/block manufacturing.
Knowledge of the aggregate industry as it relates to the performance of concrete.
Required Computer and Software Skills: Proficient computer skills (Work, Excel, PowerPoint)



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